Introduction

Welcome to the Privacy Policy of Sterling Sound Systems Ltd. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services. As an audio equipment manufacturing company, we specialize in the design and prototyping of speakers, sourcing and production of speaker components, automated and manual assembly lines, quality testing and assurance, custom audio system manufacturing, large-scale speaker production runs, and comprehensive packaging and logistics.

Information We Collect

We collect various types of information in connection with the services we provide.

Personal Data

Personal data refers to information that can be used to identify you directly or indirectly. We may collect personal data when you:

• Inquire about our services or request a quotation.
• Enter into a contract with us for design, manufacturing, or other services.
• Visit our premises or interact with our representatives.

The types of personal data we may collect include:

• Contact details such as your name, company name, and postal address.
• Professional information necessary for project engagement and service delivery.

Usage Data

We may also collect information that your browser sends whenever you visit our website or access our services from a device. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Information

Sterling Sound Systems Ltd. uses the collected data for various purposes, primarily to provide and improve our services to you:

• To provide and maintain our audio equipment manufacturing and related services.
• To fulfill our obligations arising from any contracts entered into between you and us for speaker production or custom audio systems.
• To communicate with you regarding your inquiries, projects, or our services.
• To understand how our website is used and to improve its functionality and user experience.
• To ensure the security and integrity of our operations.
• To comply with legal obligations and regulations applicable to our industry.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the limited circumstances described below:

• Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., website hosting, analytics, logistics partners for packaging and shipping). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Sterling Sound Systems Ltd.
  • Prevent or investigate possible wrongdoing in connection with our services.
  • Protect the personal safety of users of our services or the public.
  • Protect against legal liability.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is important to us. We implement a variety of security measures designed to protect your personal information when you engage with us or access our services. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include, but are not limited to, the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request the correction of inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data under certain conditions.
• Object: Object to our processing of your personal data under certain conditions.
• Restriction: Request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the postal address provided in the "Contact Us" section below.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by postal mail at:

Sterling Sound Systems Ltd.
14 Highbrook Way,
Aston,
Birmingham, West Midlands,
B6 4AY,
United Kingdom